SAMPLE REQUEST POLICY|
If you would like to have a physical sample shipped to you of a product you are considering ordering, all you need to do is fill out our Sample Request Form. Each customer can request up to 3 samples. Due to a large volume of requests we ask that you provide your Federal Express or UPS account # to cover the cost of shipping the samples to you (if you do not have an account with either carrier you can put "don't have" where it asks for one and we'll contact you by e-mail with a credit card form or you can click the appropriate link to open a Fedex or UPS account). Samples valued under $5 dollars will be shipped out free of charge (other than the shipping charges to be billed directly to your account: there will always be shipping charges for samples, even those valued under $5. Samples ship from various facilities throughout the country, as well as Canada, and if you request 3 samples they could come from up to 3 facilities, resulting in 3 charges on your shipping account) - if they are valued over $5 you will be contacted for payment for the pieces themselves in addition to the shipping cost. Again, if you do not have an account with either Fedex or UPS we'll contact you for payment by Credit Card.
CLICK HERE TO FILL OUT THE SAMPLE REQUEST FORM - be sure to include the item numbers of the samples, your UPS or Fedex account number (or let us know if you don't have one), and your Ship To address.
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